Polytechnic University of the Philippines

Bachelor of Science in Economics

Sta. Mesa, Manila

Philippines

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Writer, Editor, and Translator (Freelance) 2008 to present

• Writer (web content such as SEO articles, sales pitches, content marketing, product reviews, and eBooks)  

• Editor and Proofreader

• Translator (English-Filipino/Tagalog) legal documents, financial & investment, mobile phone’s UI, mobile apps, web content marketing, and other general fields

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Media Practitioner, Media Writer & Concept Developer

Associated Broadcasting Corporation (TV5) & Concerned Artists of the Philippines (CAP) (Full-time/Part-time)

• Participated in Focused Group Discussions (FGDs)

• Attended brainstorming sessions with other co-writers together with the network’s producers, directors, marketing personnel, and other production people

• Conceptualized entertainment shows for TV programs and participated in concept development of bundled commercials

• Monitored and reviewed different TV shows of the network and its competitors

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      Training Manager

Goldlife Distribution Philippines, Inc. (Full-time)

•  Conducted training sessions about the prerequisites of the job; primarily on acquiring good selling skills through building good and lasting relationship with customers while making the company gain more profit with observance to responsible salesmanship

• Created training modules in the direct selling industry with a scope of responsible salesmanship

• Facilitated training sessions and seminars throughout the country on how to be financially stable

• Conducted talks on "Direct Selling 101”, “Target”, and “How to Retire”

• Identified and regulated monthly budget allocation

• Interviewed and hired resource speakers for a specific project

• Coordinated with different departments concerned about the needs of the department

• Visited the branches in Luzon, Visayas, and Mindanao for events on a monthly basis and conducted training sessions on how to responsibly sell the company’s products and services

• Monitored the direct and indirect attributes of a particular training session to the company’s monthly profit

• Attended weekly meetings with the other managers and key personnel

• Identified KPIs and communicated it with the company’s President

• Monitored project status through proper channels of communication (emailing, video conferencing)

• Plotted weekly and monthly activities through day to day scheduling with a complete regard to compliance by having an open communication with all departments concerned to avoid overlapping of schedule

• Wrote, edited and proofread press releases, web contents, and brochures of the company

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Trainer

Informatics Learning Institute and Proflex Call Center Training Services (Part-time)

• Years of experience in learning and development

• Created training modules for sales & customer service

• Conducted seminars to acquire aspirants to enter the BPO industry and facilitated training sessions to equip them with proper tools to qualify in the industry’s needs and prerequisites

• Accomplished coaching sessions involving trainee’s progress report and areas of improvement

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Sales, Customer Service & Technical Support

Air Relay Corporation, ICT Group, APAC, Teletech Holdings, Inc., Rainmaker, and Acquire Asia (Full-time)

• A solid background in supporting customers in their technical concerns involving internet connectivity and computer functions through networking and computer optimization

• Business-2-Business and Business-2-Consumer over-the-phone sales

• Sales experience focusing on online advertising, credit card acquisition, Telco products and services

• Expert in communications, sales, customer care, problem-solving, and relationship building

 

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